Everytime you came to me to complain about how difficult our Moms are being with you.
Everytime you talked to me about how frustrating it was to plan anything with our (difficult) friends.
Everytime you wanted to discuss your challenges of disciplining our chipmunks.
Everytime you made an attempt to discuss your problems with building OneSkin.
I am sorry for trying to solve your problems and not listening to you.
I lost my skill of being a good listener among the multiple journeys I embarked as an entrepreneur, consultant, speaker etc. I forgot the skill that was ingrained in to me (thanks to my early stint at Google) – the skill of saying and living it by every word, “I understand how you feel….”
Little do we realize that when people (friends, colleagues, family, etc) come to talk to us, 9 out of 10 times, they are coming to us, not for advise (surprise, surprise) but to get heard (what is also popularly referred to as ‘to get validation’).
All they want to hear from you is those 3 golden words – “I Hear You.”I Hear You by Michael S Sorensen
Side Note: I haven’t been very successful in saying ‘I hear you.’ It might sound cliche but the truth is it is difficult (but not impossible). Like any other skill, ‘validation’ needs practice.